1. Processing Time
Orders are processed after the product payment has been received.
Most items are prepared for shipment within two business days after payment, provided that there are no special circumstances such as national holidays, production delays, or pending shipping payment.
Please note that all swords are handmade in Korea, and the production time is approximately one month under normal conditions.
If there are any unexpected delays, we will notify you by email.
2. Shipping Method
Orders are shipped via EMS, UPS, or Korea Post, depending on the destination and shipping conditions.
All shipments include a tracking number, and a tracking link will be provided once the package has been dispatched.
Shipments via EMS/Korea Post are dispatched Monday through Friday.
3. Shipping Cost
Shipping costs cannot be determined until the goods have been fully packaged.
he final shipping cost is calculated based on the greater of the actual weight (dead weight) or volumetric weight (CBM) of the packaged parcel.
Any shipping cost estimates provided before packaging are approximate and subject to change.
Shipping charges are billed separately after packaging.
Please note that the checkout system may display “Free Shipping,” but this does not apply.
Shipping costs are calculated only after packaging and will be invoiced separately.
Once packaging is completed, the shipping cost will be calculated and invoiced.
4. Payment Requirement for Shipment
Orders will only be shipped after all related costs have been fully paid, including:
- Product price
- Shipping fee
- Handling and packaging fees
- Any other applicable charges related to transportation
After the shipping fee invoice has been paid, the package will be dispatched.
5. Packaging & Responsibility
Packages are carefully packed to ensure safe transportation.
However, shipments are dispatched at the customer’s risk, although special care is taken to protect fragile items during packing.
6. Policy Updates
The information contained in this policy may be updated or modified without prior notice.